Hello Jeffsxyz... thanks for sharing that. I`ve only ever ordered hair on-line from Toplace...before that I was going to `Salons`. I was very wary of ordering on-line due to some of the horror stories you`d hear of people being ripped off on line [ not specifically in the hair supply area alone ] --- I was just generally `wary` of buying anything on -line, period. When you are fed a load of tripe and `spin` in the salons [so that you`ll be afraid to go elsewhere] and they make the whole bonding/de-bonding thing sound like something you`d find in a N.A.S.A. handbook, you`re afraid to go elsewhere, let alone to order on-line. When I finally woke up and sniffed the coffee, I began to trawl the net...happily for me , I found Toplace [ by chance] and never looked back ! I`m sure you`ll be happy here and in the event you happen to have an issue, John will sort it out for you. Happy wearing! Paul.