bill416 Wrote:Go gettum BA, LOL

I did get one not too long ago and deleted it without opening it. Everything I learned about wearing I learned here, from you Deb and so many others. I was fortunate enough to never have joined a hair club, yeah I learned that here too. If ever there was a mistake, you fixed it, if ever I had a question you answered it, the quality of Top Lace products is always good with me, two pieces ordered and lasted a total of about 15 months.To compete with you they would have to give them to me free and supply my own personal stylist and I think I'm gonna be quite happy with Debbie for a long time.

Just keep doing what you've been doing BA ,you've earned all of our trust and with it comes the loyalty

Regards,

Bill

raks Wrote:Hmm, if people are getting emails, then obviously it is an ex or existing Toplace customer who has interacted with others who is providing the info to the other companies.

Since my mail correspondence has been restricted to BA , i have not recd any mail from any company

Xeon005 Wrote:You want to know how I look at it. I look at it in a positive way. Ever since this board has gone public there have been many great people who have came here and it has become a community where people educate themselves and help each other out with all the tribulations of wearing hair. There have been many great contributors and this forum is full of people who really know what they are doing, what they should expect, and how much they should be paying. That says a lot for this industry. This board became very popular in a short amount of time, and ever since it was launched, many different competitors have come here looking to start up a business or steal business. remember, when coolpiece used to post here, hairdaddyla? Ultralace, farrell, The list goes on and on. That must mean people think highly of this forum. I would take it as a compliment. and since the people here are well educated on this topic, I do not think your competitors can afford the freebies and advanced discounts to everyone to make it worth the switch. my 2 cents. and than once the bait disappears, I believe those customers would still leave to find a better price overall.

I do not think anyone here would want to be part of a club membership plan similar to those of HCM and other salons where you are forced to overpay as part of a "club" plan. What we have learned here, is that a well made, affordable hair system can last a good six or more months with someone who takes moderately proper care. That is the whole backbone of online hair replacement. The realization that we do not need such gimmicks. We do not need a 20 staff member customer support team, or to go to a salon every few weeks. The whole concept of online ordering and this forum is to show people that you can be independent, save a ton of money, and do not need to overpay for unneeded services. And that the average man or woman is fully capable of doing whats needed on their own and that it is not rocket science. But some online hair companies out there take the same approach as a salon. They hire a whole customer support staff team, raise their marketing and web page design costs, try to imply that you need a team of people to accept phone calls from you, then jack up the price and force you into a club contract. That goes against everything this forum has stood for since it has been created. Because all you need is a 1) good price 2) good quality hair system 3) and a good discussion forum. That is it.