I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

I have "haircolor stain remover" towelettes. I think this would work for you. I bought them at Harmons, but I'm sure you can get them online somewhere.

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

sounds like you should send him the product back and get your money back? or a new system at least.

(03-24-2018, 12:53 AM)Cluelessdude Wrote:

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

sounds like you should send him the product back and get your money back? or a new system at least.

I tried but toplace wouldn't, I had to pay for another one, that one was better but still had some dye on it. I'll probably order one more time and if that's not right I'll have to try elsewhere.

(04-16-2018, 08:11 AM)ddavies1919 Wrote:

(03-24-2018, 12:53 AM)Cluelessdude Wrote:

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

sounds like you should send him the product back and get your money back? or a new system at least.

I tried but toplace wouldn't, I had to pay for another one, that one was better but still had some dye on it. I'll probably order one more time and if that's not right I'll have to try elsewhere.

its fabric dye. I know how to get rid of it, but its also going to remove the dye from the hair itself. You would have to dye it

lol i dont get that. even if its fabric dye toplace is responsible for sending flawless hairpieces. Why should john do such things? maybe im just getting something wrong

(04-20-2018, 05:38 PM)thomasgrn Wrote:

(04-16-2018, 08:11 AM)ddavies1919 Wrote:

(03-24-2018, 12:53 AM)Cluelessdude Wrote:

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

sounds like you should send him the product back and get your money back? or a new system at least.

I tried but toplace wouldn't, I had to pay for another one, that one was better but still had some dye on it. I'll probably order one more time and if that's not right I'll have to try elsewhere.

its fabric dye. I know how to get rid of it, but its also going to remove the dye from the hair itself. You would have to dye it

Thanks, but I have a lot of grey in my pieces and to get a colour match by dying it would be very difficult.

Why are they staining the lace?? Again, crickets from John at toplace. Sad

(04-24-2018, 08:16 PM)Cluelessdude Wrote: lol i dont get that. even if its fabric dye toplace is responsible for sending flawless hairpieces. Why should john do such things? maybe im just getting something wrong

you know what, your right. that was a factory error.

(04-16-2018, 08:11 AM)ddavies1919 Wrote:

(03-24-2018, 12:53 AM)Cluelessdude Wrote:

(01-25-2018, 09:19 AM)ddavies1919 Wrote: I received my piece but unfortunately the lace is a brownish colour where the dye has stained the lace making the piece unusable, is there anyway to save it?

thanks.

sounds like you should send him the product back and get your money back? or a new system at least.

I tried but toplace wouldn't, I had to pay for another one, that one was better but still had some dye on it. I'll probably order one more time and if that's not right I'll have to try elsewhere.

I am confused about this the more I think about it. I always thought the hair was first colored and then ventilated into the base. Why would it arrive with dye on the lace? I'm confused