Do you mean you ordered it too low and it`s a brand new piece? If so, yes it can be returned to the factory--you`d have to ask Toplace for a price. I see Debbie also does ventilating starting at 65$..click `Services`link on her site. If your system is after being worn for a while it`s not worth it..the base will be already well into it`s serviceable life so you won`t be really gaining any advantage by adding hair to an `old`system .....lace bases have a certain life-span before they become prone to fraying etc. so the new hair would probably last longer than the lace.....Paul.