Gald you got something sorted regarding your hair and appearance!
Yes it is a pity you missed the BA convention merely for the fact in meeting fellow wearers.,
I didn't go myself this year for numerous reasons but they can be useful, as i said, to meet others and get a feel for it,especially if you are new to this game.
Where abouts in the UK are you Val?
Send the piece back to John and let him know your problems with the colour etc.. and get a new one made.