Xeon, you have been around here for a long time and you know what this is about. For those of you that have the personality that you could keep your mouth shut week after week even if you have an order outstanding for a year...good for you. The guy has problems as he does not tell the truth and I can no longer support his business after 7 years of buying about 5 pieces a year. As for not being truthful, do some research, all the info is out there but it will not be posted on here by me! I must say that he did refund my money for the hair that was on order since Dec2009 and it was all placed back into my Paypal. Gel