not sure how to do this any help would be great

On the home page there's a button on the right side labeled 'Order Help'---it's got all the instructions there. Or, you can go to 'YouTube.com' and do a search under 'hair template' and you'll find several 2-3 minutes instructional videos on how to make a template--it's easy.
Regards,
John
http://toplace.com/