I got a product called Ogilvie Conditioning Hair Straightener that I used this morning, I followed the directions correctly and now my hair is greasy and not really any more straight than it was before. Can anyone recomend another product? If I had known the unit was going to stay this texture I would have returned it to John but I just assumed like with my other custom and every stock piece i have gotten that it would straighten out to a slight body wave after one or two washes. This system does not match the sides and back of my hair at all, I ordered another custom piece on Friday but that won't come until 4 to 6 weeks and now I'm considering wearing my last unit that ripped in several places and has to be contiously sowed but at least it matches my hair.