Why would anyone go anywhere but Toplace? At the very least, you get a product AS GOOD as anyone elses. But you also get the personal treatment. You can got to conventions for all the advice you would ever need. You can meet with BA outside of a convention setting. You can get web cam consultations. Iv'e have not done any of these things yet (plan on attending the next Windsor Convention), but they are available, if needed. If anyone has any problem, BA will take care of it. He even gave free custom units to anyone who attended the last convention at his home. Are you kidding me. The product to my knowledge, is the best out there. The price is head and shoulders above the rest. Then there was the Holy Grails. ST-30 tape (which I finally switched to from Ultra Hold. Man, is my life easier.) and Fray Check (have it, but don't use it yet. I have my own hairline). And now "If Only". Can't wait. When I was researching hair replacement, everything kept leaning back to toplace and coolpiece(a lot of the info was discussions on hairlosshelp.com, I think). Toplace was the right choice. Looking back, I would say it is the only choice. Coolpiece, Hair Direct and a few others are OK for entertainment (informational) purposes (hair care, some other tips), but that is about it. Personally, I will not consider any place but Toplace.