jade1974 Wrote:Thanks Mr Burns. I ordered 78% french with 3/4 poly back & sides and received my peice 2 days ago. Unfortunately to was no where near the density requested. More like 50% & could see the knots! Gutted man. Sent it back for John to sort out.
My question is, is this an isolated incident or do most people have order problems. I could not have been clearer on my order, sent photos etc. What should i ask for exactly to get this look, & why should i not get a graduated hairline?

Hey man.. I really feel for you, and I know how you feel. Sounds to me like you gave plenty of instructions (more than sufficient), but sometimes the factory slips up. It happens.. I don't think *most* people have order problems, but there are definitely some communications issues between the Chinese factory and the English speaking company, and this is well documented on the old forum - you just need to plan well in advance and have lots of spares. Don't count on the order coming back right first time (it can - and does - happen, but not always).

It's not a perfect world, but when these guys get a unit right, it's an amazing thing to behold! And they *will* get it right, you just need to be patient and bear with them