Coniditoner contains oil which coats the hair and makes it shiny. And when using a rinse out conditioner (the kind you apply in the shower and leave in the hair for a couple of minutes then rinse it out) it unfortunately coats the knots with oil too. This causes the knots to loosen and the hair to shed. So I always recommend that customers use a spray on conditioner (the kind you spray on towel dampened hair when you get out of the shower). It has oil too but as long as you don’t put on too much it won’t run down onto the knots--only the hair shafts.
Regards,
John