Hello Everyone,

I had my first cut-in today. Everything is great except for two things:

1) The density is a little too high. I know there was a thread about soaking the unit to lower the density. I cannot find it and wanted to see if anyone has any suggestions?

2) I have black hair but the unit is a little too dark right now. I understand the unit will fade a little so hopefully that will help.

Many thanks for your help.

Pete