Yes the offer is still valid and yes it includes custom pieces. Simply send in your template and specs. along with your Korean system to John. [ I`m advising you in particular to send in a template ,as you state that your existing system is not a proper fit, so it`s pointless using that as a template from which to make a new Toplace custom or you`ll end up disappointed again] Best wishes with it/your new system when it arrives...Paul.