Hair length is a standard 6 inch length unless you specify otherwise, so that`s no problem if your stylist recommends it..just order it. I can`t figure out the part about the front hair being lacking in `long hairs`..... all hair should be a uniform length throughout..the only `variations`on a system will be different densities on various areas [usually specified by the wearer] and the front is normally graduated [density-wise] to give a more natural look, but again the hair is always the same length all over.... I have never had an issue like that...so it`s possible that the stylist means the hair is thinner at the front rather than having `short`hair mixed in....that is because of it being graduated...... bodywave should not be `permed strongly` .... I`m not being `smart`with you but you see it yourself when it arrives in the post..does it look like it is strongly permed? I`m no hair expert but to my mind a strong perm in any hair makes it almost frizzy/wiry .... can you post a pic of it? If you want the hair to lie/fall in a particular direction it`s best to specify a particular ventilation ...it`s possible that freestyle may not be for you although it`s usually the most `forgiving and very easy to work with...... sounds `odd `to me..... if you have worn Toplace systems for a few years now and were happy with them, what has changed recently and was it obvious to you on delivery ? I`m quite surprised to read of your issues... maybe other wearers have observations/views on this ? Paul.