But if you sent it requiring a signature, you can trace that through the mailing company as you have the receipt etc. It`s possible there may have been a slight delay due to the Hurricane which affected the East coast last week but I would have thought it should have arrived by now.I only ever send in my template by ordinary post and John sends an invoice by e-mail for me to pay using Paypal so I know that the envelope has arrived. Your mail company should be able to help you with it...... normally though, mine has usually been delivered in less than a week so something seems to be amiss..... most irritating when you want to get `going`into the wearing world.....chase them up on Monday if you can....hope it works out and you won`t have to go and make another Template etc. I`d be interested to hear how it turns out ..... I can only assume you addressed it to the mailing address on the `Contact`tab above? That`s the only address for Toplace anyway...regards, Paul.