OK...Update...... before last Christmas, I ordered `` Enhance`` from ``myhairdirect.com``...... after waiting 2 weeks for it to arrive I contacted them.....they said it had been sent by normal mail from UK, so must have gotten misplaced etc. in the post. They said they`d lodge a claim with Royal mail as they had the receipt [though it was NOT sent by recorded delivery] and re-send the order to me. The delivery arrived some days later. I told them if the original order arrived, I`d let them know ...it never did arrive.I told them I was quite happy to pay for registered/recorded delivery for a subsequent order. Some weeks later, I was browsing the site from my bookmark on the browser and when I logged on it was a whole new-look........ it was now ``Captain hair`` [although the contact e mail address was given as ``[email protected]`] On June 20th [last month] I ordered some bottles of `Enhance` from `Captain hair`......by the 30th [approx] it hadn`t arrived. By the way, I also ordered a different hair-care product from another UK-based company on the 20th June...it arrived by registered mail 2 days later. This to my mind was too much of a co-incidence and so having [thankfully] paid using `` Paypal`` I lodged a claim with them as the goods had not been delivered. This is now under investigation by `Paypal`...... I `d advise anyone buying things on-line to pay using that or similar methods rather than using a debit-card...at least it can be claimed back .....I`m simply stating the facts of this matter as they stand....I am awaiting further communication from `Paypal` and will add to this post when I have more information.I`m very happy to endorse good sites/companies etc...likewise, if I feel a service is not as it should be, I`ll also bring it to people`s attention. I had forgotten about the site as posted above by Hersute and went ahead and bought from a US-based company who use UPS to ship goods....added considerably to the cost...... I`ll order from the one Hersute mentions next time as shipping to Ireland should be more reasonable....cheers guys...Paul.