First time I`ve seen this [ hair flat-down ] so as you say, it`s obviously a ventilation issue.... as stocks are `Freestyle` the hairs are knotted / tied in more loosely so yes, you should be able to `train`those front ones upwards... what I suggest is when you de-bond /clean it, then get a [preferably] steel/metal comb and comb the hair backwards/upwards off the front there...just be careful not to snag/ tear the lace obviously....once the hairs are `standing` /upwards, then apply your knot sealer.... I can see how that would annoy/irritate a wearer.....I guess we are kind of `at the mercy` of a large/busy factory and obviously, maybe newer staff will not be as experienced/skilled as others, but still, their quality-control people should really spot this ........you have made John aware of it so hopefully this will not be a common issue....hope that helps... Paul.