I saw that post, all I can say is that reliability is number 1. Anyone can order a piece for half the price straight from the factory. But we as consumers want a quality product delivered in time, yes that puts pressure on the hairpiece companies...but thats why we pay extra. Some us don't have the luxury of shaving our heads, I have a medical condition and so can never shave my head. If a piece is late, its incredibly stressful.