very interesting. I have had the same problems with the sides ventilation in my full caps. That's why I cut the sides so short. I'd like to know more about using this relaxer. Can you give the names of the products and how to use it? But I'd also like to order it so that it comes out right the first time. I hope the factory is willing to listen to your concerns and work toward doing these differently in the future. Also, maybe we should be requesting flatbacks instead of freestyle??