I understand what you are saying and I totally agree with you.........I truly wasn't trying to make anyone feel like they're expectations were too high and the customer that contacted me was NOT complaining about the knots, he honestly didn't know they had already been done as he saw "something" there although they were not black, he had never had a hairpiece before and thought they would be invisible.
My only point was to clarify what bleaching the knots actually means. I think the factory does the exact same process on every piece, its that some look better than others because the hair reponds or "takes " the bleach better on some pieces than it does on others, after all that only makes sense as the hair is different and from different doners. I've experienced this myself in bleaching knots, some bleach in 10 minutes and others take 50 minutes. I've left bleach on overnight with no damage and have ruined other pieces leaving the bleach on for only 30 minutes. its tricky as the hair responds differently on every single hair piece.
so to the above poster, if I made you or anyone else feel like I was critisizing your complaints of unbleached knots, it was not my intent, my intent was to educate on the bleaching process and to let people know that usually the knots will not be white or light blonde, in most cases, the goal to make the knots lighter so they are less visible. and I totally agree that some come in lighter than others...as some simply take the bleaching better than others.
DebbieS.