Oh yea, maybe Debbie can confirm this as well.

As I understand it, the factory processes the hair by bleaching all of the color out of it, then RE-coloring to get the final product.

I have had some MAJOR issues with shedding on some of my pieces, and my reasoning is that it probably has a great deal to do with the knot bleaching process, since they would have essentially bleached the hair once, colored it, then bleached it AGAIN at the weakest point (the knot). If I were to order super blonde hair and color it myself, it would essentially eliminate one of the bleachings, potentially making the hair stronger, no?

I also started ordering straight hair since the curlier units seemed to have lower quality hair.

I'm thinking that ordering straight blonde hair, color the unit myself, and I should end up with much better hair quality that should last longer. What do you think?