For some reason they have decided to cut the crown out of the piece.

That's right I have a whopping three fingers wide hole where my crown used to be and the comment was "the crowns lost a tonne of hair, might wanna watch out for it." Combed and puffed I couldn't tell much difference til I got home and actually looked at it properly and sure enough there was fuck all hair there.

I didn't even think they would have cut it out until I went for a scratch and realised they had cut the thing out completely.

Why on earth would they do this?

Hi Melbald,
Maybe they were 'ticked off' that you used a Toplace unit and didn't buy a unit from them. Do they sell hair systems?
Regards,
John

They do, I've been there plenty of times and they've never tried to push their crap. It's just bizarre.

Melblad,
Please email the name of that stylist/shop to me. I'd like to check it with our data base and if it's on our list I'll scratch it. Please send it to <!-- e --><a href="mailto:toplaceusa@fastmail.fm">toplaceusa@fastmail.fm</a><!-- e -->.
Thanks,
John