yeah,i think this has been a shambles.....and in my opinion none of this is crc fault...he has followed advice of hairpiece company (not toplace) and been badly advised.....the cut in was recomended by the other hairpiece company.......he also asked for 70% which it is clearly not and all the knotts are visable and the lace will not dissapear......maybe crc could make this work if he was a experinced hair wearer but he is not and can't be expected to make such a bad piece work.....also because he has had such a bad experince with this first time hair wearing he might be scared off trying all together and not try again.
i think the company involved should refund crc so he can try with toplace and get better result